Windows hello face this option is currently unavailable windows 10 msc). This has been going on for 3 months now, so trying "later" is definitely not working. nothing is working. then It says enter a new pin (only numbers) and confirm. reinstalled. Windows Hello Face - This option is currently unavailable I just recently bought an hp spectre x360 laptop and i have run into a problem of not being able to use or change my sign-in options. This guide covers how to My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Try again later'. The solution to this is simple, as all that you need to do is modify the relevant Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". now I can log in using this new pin, but I cannot use or edit my previous fingerprint and password. 3 Ways to Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. and nothing I do works. Now I PIN used to work now doesn't "This option is unavailable". Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. 4. I see you're having issue with Windows Hello, I found a similar thread that may To set up Windows Hello: 1. Threats include any threat of violence, or harm to another. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. If you do not have a password set up, you must add one before you can use other sign-in options. In Get Help type "Windows Hello Face Camera is not working", press Enter. My login screen shows my personal account but I think one of the work accounts is controlling my Windows Hello settings. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. While i can still use my fingerprint and PIN to unlock the laptop, which is My name is Sid, a Microsoft user like you and an Independent Advisor. It's possible that Windows Hello isn't available on your machine because of the restriction set by your organization's admin. I have gone to the Lenovo site to There may be several reasons for this pop up message. But now windows hello does not work. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . You can do this by following these steps: Open the Settings app on the affected device. Therefore, I When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Upon initial look I didn't want to set it up, but recently wanted to add this, but the option is grey out. If Windows Hello is not available, you will see a message: Windows Hello Face. I feel like I've tried everything- here's a list of what I've done so far to try and get things back up and running. Lock the screen and Entered the PIN and received the below message . When I clic on any of these options, it says "Something went wrong. Navigate to Computer Configuration > Administrative Templates > System > Logon. Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. kindly The default configurations for the additional account protection options are as shown in the screenshot below. The camera is working. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Try again later. Harassment is any behavior intended to disturb or upset a person or group of people. But i cant setup windows hello face sign in option in my windows 10 hp pavilion x360 laptop. If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping Hi! Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Over the I factory reset my laptop and windows I have three email addresses that I use on Outlook. I don't know if 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. It states, 'This option currently unavailable' and along with 'Something went wrong. I tried all different things suggested on this forum without any success. Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. It says (this option is currently unavailable). Option 2: Restart Biometric Services. I'll be glad to help you with your concern. Device Home Page - References and Resources – Learn about your Device - Solve Problems Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I have this since I bought this laptop 5 months ago. You may need to reregister your Hello options if needed. Select Password, and then select Add. This If you 1. Hi, I tried to set up a PIN to sign in to my computer, instead of entering my password every time. updated to the most recent windows 10. i need to use a usb fingerprint. Introduction to Windows Hello and Facial Recognition. Please help I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". Background of the project, Server 2012 R2 server, used RSAT tools from my Windows 10 laptop to create the Domain If you see a Windows Hello isn't available on this device message here on your Windows 11/10 PC, here are a few things you need to take a look at. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. If you get the message, This option is currently unavailable for Windows Hello PIN, you are in the right place. I just The manufacturer of that webcam does indicate it is an Infrared webcam and that it is compatible with Windows 10 Hello Facial Recognition https: Hello, my Windows Hello Fingerprint and PIN have recently stopped working. To enable a convenience PIN for Windows 10, version Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Ensure the "Turn on convenience PIN sign-in" policy is enabled. I can't set up, remove or modify my Windows Hello sign-in option. Hello, I have sent PIN in Windows Hello. Is their anyway to fix this? Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our I have windows 10 running on my pc i wan to use windows hello face but i tried everything i need help i have used windows hello face on this laptop before and even i used windows hello pin please help. Now I can't use Windows Hello Face as it now says: "This option is currently unavailable - click to learn more" and; "We couldn't find a camera compatible with Windows Hello Face" Before this update I could use the . Check if the Windows Hello option is now working. Once you get a response, choose "Windows Hello Camera Issue". When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or How to fix Windows Hello PIN: it says This option is currently unavailable? This thread is locked. Once you open Run dialog box, insert services. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager This option is currently unavailable - click to learn to more. Dan. This option is currently unavailable - click to learn more. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. "help to to slove this problem . There is a chance that a Registry setting related to sign-in options on Windows is preventing you from using the Facial Recognition feature. " below that. The last Windows Hello option is the pin, which works. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. Select Remove driver software and wait for the removal to be If the camera is not recognizing your face due to small changes, I would suggest you to kindly remove existing face ID and add your current face ID. 1. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" fingerprint in windows hello says : this option is currently unavailable this is what it say. ; You may Windows Hello -This option is currently unavailable I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. Select Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. You can vote as helpful, but you cannot reply or subscribe to this thread. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Community Windows Hello Sign-in Options Not Working. ” So how to resolve it successfully? Here this article will give you some useful ways. Windows Hello Biometrics and facial recognition can Hello Face Currently Unavailable Hi, I have recently updated my surface pro 7, My hello This is what I get when I click on the option. Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. Under "Windows Hello PIN", click on "I forgot my PIN". It is suggested to take the following steps: Check and update your Windows to the latest version: Select Cannot enable Windows Hello PIN: "This option is currently unavailable" Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. I used to have the fingerprint and PIN working up until a few days Hello! I have an HP Envy x360 with Windows 10 (latest version). Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. Two are set up as work emails and one is personal. Right-click on the Start icon and choose Run. See fixes here for Windows Hello Face When i was trying to configure my sign-in options, i found out all the sign-in options for (windows hello) are displaying "This option is currently unavailable". I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I Do you have a question about Windows Server or Windows Client for IT Pros? Please note that both categories together with questions have been moved to Microsoft Q&A . For automatic scans of missing or outdated drivers, we recommend Beginning in version 1607, Windows Hello as a convenience PIN is disabled by default on all domain-joined computers. msc and click OK. i donot have windows hello driver for hp elitebook 840 g6. With simple solutions like signing in with a password or using the "I forgot my PIN" hi ive had this hp probook 640 G4 for a while now and ive been wondering why did my windows hello keep on saying "this option is currently unavailable" and as i checked my file manager, control panel and everything, i noticed that my laptop have no biometric drives. For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. " The Windows My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. I already stopped the service, copied So far, nothing I have tried has made any difference. This option is currently unavailable - click to Hi, I want to set up Windows Hello sign-in options in my PC but it won't allow me to do that as all Windows Hello options are unavailable in the settings as shown in the screenshot below: My PC has If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. This change will help us provide a more streamlined and efficient experience for all your questions and discussions. 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; Microsoft’s Build 27813 to Canary channel completely removes Location History; Microsoft’s March 2025 Patch If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, As soon as you switch back to the Microsoft account, you will be prompted for Hello face recognition and PIN. I tried updating all the drivers but nothing works out. I did that and the network issue got fixed. Click on the Windows Icon type "Get Help" and click on it. You need to go through the trial error method to fix it. Click on "Accounts" and then click on "Sign-in options". I don't work for Microsoft but I'm always willing to give any help that I can. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Ensured all device drivers were up to date Solved: I have an HP Envy 17t with Windows 10 Home 64. This options is currently unavailable - click to This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Select the Start button, select Settings, select Accounts, and then select Sign-in options. then I enter my password 3 times. I have gone through every walk through and settings and nothing seems to enable Hello Business. On the Services console, scroll and right-click Windows Biometric Service. All sign options works but this hello face alone shows this problem. It shows that there is no compatible device but there is a built in HD webcam in my laptop and it works properly without any issue. I then did a system reset (fresh install Windows 10) I still have the same "option currently unavailable" under Sign-In. please help thx ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. its showing "this option is currently unavailable. Please can anyone help. Community. Conclusion. Windows Hello Facial Recognition is more secure than most facial recognition used on other devices, and it requires a webcam that has IR (Infrared) or 3D capability That is why you are seeing that error, your HP Envy X360 13 In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". Its sorta a family computer and when the option to unlock with out faces would be great ease. even cannot change those ones. How is this even possible when I only purchased this ZenBook, windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Under All windows hello options I have the text: This option is currently unavailable. please help me to figure this out. Try again later". However, since I ran SupportAssist and "This option is currently unavailable" turned on my laptop and tried to put my fingerprint but it doesn't recognized. but I couldn't enter the correct one. Let's resolve the issue with Windows Hello PIN configuration. I am sorry to hear that Windows Hello is unavailable on your Windows 10. 3. how can i install it. Kindly go through the following article: Synchronization between Windows Hello - This Option is currently unavailable. What Good Afternoon, i bought my new windows 10 laptop before 2 weeks. But it is telling me the hello pin is currently unavailable. I've troubleshooted my device, and I have the latest Windows updates. Community > Accounts > Your info > then sign in with a Microsoft account after you do so it will ask if you want to set up face recognition and then will ask to set up a PIN. Uninstalled and reinstalled Windows Hello Face. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Checked the TPM hasn't been disabled It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. uninstalled. Someting went wrong. One of Windows 10’s enhanced security features is an option to sign in with a PIN code, but some users report 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX) 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable I love Windows Hello and that unlock screen feature that uses my webcam + infrared lights to detect I love Windows Hello and that unlock screen feature that uses my webcam + infrared lights to detect my face and unlock Windows 10 (on my XPS 9370). Before diving into the specifics of the issue, it is important to understand what Windows Hello and facial recognition entail. After a Windows update, all of a sudden the Windows Hello Face, It's working now (even though, weirdly, under Sign-in Options it still says "currently unavailable"). 9. 2. Choose Hello,I have recently purchased a DELL Inspiron Laptop 14 where; I was setting up the Lock Screen Settings. Whats funny is on a Windows 10 box i was able to setup windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. I update driver , uninstall and reinstall the fingerprint device , and go to BIOS settings but I don't see the restart It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up Windows Hello "This option is currently unavailable But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it Hello, I’m experiencing an issue with Windows Hello on my system. Skip to main content. I tried checking for updates, and my Windows is up to date, but that did not help. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". I'm Jen, an Independent Advisor and a Windows 10 user just like you. Skip to main When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. This options is currently unavailable - click to learn more . Under the Sign-in Options, The Facial recognition (Windows Hello) feature, which I expected Hi - I used to have Windows Hello Face running on my Surface Book with no problems. My Windows Hello, Fingerprint, and PIN says "this option is currently unavailable" My hello face has never worked despite my device having a camera. To stop requiring Windows Hello sign-in for Microsoft accounts, toggle the button from ON to OFF. We couldn't find a camera compatible with Windows Hello Face. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and My new company-owned laptop does not have the option to sign in using Windows Hello -- Fingerprint, My new company-owned laptop does not have the option to sign in using Windows Hello -- Fingerprint, Pin and Facial Windows Hello "This option is currently unavailable" Any solutions? and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. But somehow, after few updates later, I can't use windows hello to sign in. Thanks. How can I get the Windows Hello set up to allow my personal account to manage the settings for login? Thank you. But above message "this option is temporarily unavailable windows hello" appears. Try again later" after i opened up the details for facial recognition, fingerprint recognition and PIN. Using the Group Policy Editor for the entire Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. The cause can range from a particular Windows update to an incorrectly configured Group Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. So I use my computer for school and what not, so do my kids. It also said "Something went wrong. Windows Hello is a biometric authentication feature that allows users to log into their devices using their face, fingerprint, or a PIN. If you are referring to the remove option by going to settings > accounts > sign If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Apparently not only PIN (Windows Hello) was down under "This option is currently unavailable", but also to Facial and Fingerprint Recognitions since "This device doesn't meet your organization's requirements for Windows Hello". Microsoft. I only set up Device drivers are the essential pieces that allow you to use your hardware and software environments optimally. Windows Hello Face- This option is currently unavailable Something went wrong.
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